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End-to-End HRIS Implementation Project
Situation
While serving as the Sr. Human Resources Business Partner in the 31st Air Defense Artillery Brigade, I was tasked with implementing the new U.S. Army HRIS, IPPS-A (Integrated Personnel and Pay System – Army) across a 1600+ person organization.
Result
Over the course of six months, we successfully transitioned over 400+ personnel coordinated while ensuring organizational alignment and continuity for the organization.
How
Awareness
Desire
Knowledge
Ability
Reinforcement
Awareness
Utilizing ADKAR, I started building awareness by communicating the change to impacted stakeholders. During this phase, I created a risk register with risk mitigation strategies to overcome the resistance to change.
Desire
I conducted product demonstrations with stakeholders to communicate the efficiency of the new HRIS and their need to become proficient in it.
Knowledge
Then, I heavily focused on training across the organization by facilitating train the trainer classes and hosting open office-hours.
I also leveraged vendor resources by distributing training directly from IPPS-A to employees.
Ability
Upon system roll-out, I maintained long-term, deliberate support for stakeholders, ensuring system adoption and usage.
Reinforcement
We refined processes with the new system in place and continued to coach key stakeholders in communicating use of system. Document actions that need to continue to happen outside of HRIS.